Named 2025 Organization of the Year by the Greater Hot Springs Chamber of Commerce, we are looking to add people to our team with a passion for making a difference. We are seeking an exceptional Licensed Practical Nurse (LPN) - PRN to join our 501(c)(3) nonprofit organization dedicated to transforming lives and creating positive change in our community.

Ouachita Behavioral Health and Wellness (OBHAW) is the oldest nonprofit mental health organization in the area, and we are dedicated to transforming lives and creating positive change in our community. Our team members work together to create a collaborative, empowering environment where individuals are able to heal and find hope. We are a values-driven organization and believe that these values should guide us: Openness - Balance - Honesty & Integrity - Accountability - Work Together.

What We Offer:

• Competitive salary.
• Opportunities for professional development and career advancement within a mission-driven organization.
• A collaborative and inclusive work culture that values innovation, creativity, and a shared commitment to making a difference.

Join us today in our mission to create lasting change!

OBHAW is an equal opportunity employer committed to diversity in the workplace. If you require accommodation, please contact Human Resources at 501.620.5126.

Job Title: Licensed Practical Nurse - PRN

Department: Medical Services

Clinical Supervisor: Medical Director or Assigned Provider

Administrative Supervisor: Medical Services Practice Manager

Hours of Work: PRN

FLSA Classification: Nonexempt

Job Summary

Rooms clients prior to scheduled MD/DO/APRN appointment, returns patient calls, completes medication refill requests, provides medication education printouts, completes waived testing, assists with medication prior authorizations when indicated, and provides services in accordance with established performance indicators and organizational guidelines.

Essential Functions

Perform general LPN duties as evidenced by:

• Observing, reporting, and documenting mental/emotional/behavioral state of clients.
• Implementing treatment plan directives as developed by MD/DO/APRN or primary therapist.
• Caring for patients experiencing acute mental distress or who have an enduring mental illness.
• Assessing and talking to patients about their problems and discussing the best way to plan and deliver their care.
• Building relationships with patients to encourage trust while listening to and interpreting their needs and concerns.
• Responding to distressed patients in a non-threatening manner and attempting to understand the source of distress.
• Applying de-escalation techniques to help people manage their emotions and behavior.
• Preparing and maintaining patient records.
• Ensuring that the legal requirements appropriate to a particular setting or group of patients are observed.
• Working with patients' families and caregivers, helping to educate them and the patient about their mental health problems.
• Promoting a recovery-based approach to care.
• Work with team to schedule medical appointments per OBHAW guidelines.
  • Coordinate with scheduling for all medical appointment types, including but not limited to, PDAs (full evaluations), medication checks, pain evaluations, and MMO for all medical providers at all locations.
  • Ensure the provider has all records and information needed for new client appointments.
  • Forward clients to Engagement Specialist for follow up where recognized.
  • Work with the team to cover each company location where a nurse or medical assistant is needed due to illness, vacation, or shortage, including MAT when assigned staff is not available.
• Provide assistance and support to providers for medical services as evidenced by:
  • Administering medication as directed by staff psychiatrist. This includes client injections and medications for CLIMB students in the morning and afternoon when assigned staff are not available.
  • Maintaining accurate inventory of all medications and ensuring medications are stored in a secure location.
  • Providing client and family education on desired effect and possible side effects of medication.
  • Documenting services according to organizational procedure.
  • Recognizing and assessing injury and infectious/communicable diseases, including for CLIMB students when needed.
  • Ensuring that follow-up calls are made for clients with medication concerns.
  • Overseeing lab requests. This includes faxing lab requests to requested facility and following up to ensure results are in the chart.
  • Providing back up for refill requests.
  • Triaging medical faxes.
  • Monitoring and handling prior authorizations for medication in a timely manner for all medical providers as needed when assigned office staff is not available.
• Adhere to organizational policies and procedures as evidenced by:
  • Staying informed of current policies and procedures, committee actions, and other information required for the functional operation of the company, researching available resources and/or asking questions of supervisor or designee as needed.
  • Following company security and confidentiality policies at all times, accessing client and staff information only as needed for job duties and as approved by supervisor.
  • Complying with organizational computer, social media, and internet usage policies, reporting problems, and suggesting improvements to procedures, software, and equipment.
  • Adhering to work schedule and submitting requests for leave according to procedure. Unscheduled PTO/Absences (leave that is not scheduled and approved in advance) should not exceed three (3) in a 12-month period.
  • Completing required annual online training (i.e., Relias) and other training required by organization or for licensure.
• Work as a member of the team as evidenced by:
  • Providing exemplary customer service to clients and coworkers, receiving no more than two (2) formal complaints per year.
  • Following appropriate lines of communication to report and resolve problem situations according to established guidelines, chain of command, and approved committee actions.
  • Accepting constructive criticism related to performance and demonstrating acceptance by taking personal responsibility for appropriate change.
  • Using appropriate emailing etiquette such as replying to emails in a timely manner, using discretion when forwarding another person's email, and using personal email accounts for nonwork-related email.
  • Serving as a peer mentor for new employees as requested.
  • Participating in staffing and supervision.
  • Participating in at least two (2) organization or partner organization community events per year.
• Performing other work-related tasks as requested by an authorized supervisor.

Required Skills / Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Ability to work cooperatively as part of an organizational treatment team.
• Ability to communicate and coordinate with other services provides and involved community parties.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite, electronic medical records, and other related software.
• Ability to travel to the office daily, or as required by the supervisor.
• Knowledge and application of Client Rights and Responsibilities of all persons seeking services from organization.
• Child Abuse Statues and mandated reporting.
• Assessing injury, infectious/communicable diseases.
• CPR and Verbal De-escalation training are required for this position.
• First Aid and Handle with Care are not required for this position.

Education and Experience

• LPN certification in the State of Arkansas, maintained current and active at all times.
• One year of related experience preferred.
• Experience determining diagnoses using DSM-V preferred.
• Experience providing psychiatric evaluation and medication management using generally accepted treatment techniques preferred.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must have the ability to use a computer as required. Must be able to communicate with others in an understandable manner. Must be able to operate standard office equipment. Work is primarily sedentary but must be able to move through the building to access office equipment. May need to occasionally move light equipment. Regular attendance at work is a requirement of this position. Able to travel within the five-county catchment area and to conferences/training as required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.