Front Offce Support/FCM - Hot Springs Location

Ouachita Behavioral Health and Wellness (OBHAW) is the nonprofit community mental health facility serving the community mental health needs of five area counties for over 50 years. As an OBHAW team member, you will join our commitment to bring hope and health to our communities, one life at a time. Our team members are dedicated to creating a collaborative, empowering environment where individuals are able to heal. We are a values-driven organization and believe that these principles should guide us: Do the Right Thing - Respect Dignity - Excellence in Everything - Empower People - Celebrate Success.

As part of our employee community you will enjoy a competitive salary and excellent benefit package. In addition, we offer paid holidays and a generous PTO (Paid Time Off) plan.

OBHAW is an equal opportunity employer committed to diversity in the workplace. If you require accommodation, please contact Human Resources at 501.620.5126.

POSITION SUMMARY

Providing excellent customer service to clients and visitors at reception, scheduling appointments, processing intakes, data entry, error-handling, switchboard operating, obtaining referrals, verifying insurance, collecting and processing payments, and performing various administrative support functions for one or more OBHAW offices or programs as specified in established performance indicators.

QUALIFICATIONS

  • High School Diploma or GED required.
  • 1-2 years of front office experience in a healthcare environment preferred.
  • Experienced in Microsoft Word, Excel, and Outlook. Ability to learn software systems quickly and thoroughly.
  • Excellent communication and collaboration skills; ability to work with everyone at all levels.
  • Strong attention to detail.
  • Ability to prioritize and manage multiple projects simultaneously.
  • Ability to travel to the office daily, or as required by the supervisor.